By using this website, you indicate your acceptance of the privacy policy of Beyond the Moon v.z.w.

Beyond the Moon is a non-profit association that values your privacy and respects the privacy of all users of its website. It ensures that the personal information you provide to us is treated confidentially.

Although most information on this site is available without the need to provide personal data, it is possible that, for certain purposes, the user may be asked for personal information.

1. USE OF PERSONAL INFORMATION

Your personal information (such as name, address, telephone number, email address) will only be used for

• following up on questions you have asked or comments you have made
• processing and following up on orders for promotional material and other items submitted by you
• respecting and fulfilling our obligations regarding any agreement you have with us
• anticipating and resolving problems regarding our service and facilities
• processing and following up on your registration for our newsletter and/or events
• investigating and responding to a vacation request for a family with a sick child. In this case, additional personal data are required.

We also receive personal information from your IP address, operating system, and web browser that you use to access our website. See paragraph 8 (cookies) and paragraph 9 (IP addresses) for more information. You also provide us with personal information when you contact us via email, telephone, or by letter.

2. SHARING PERSONAL INFORMATION

Your personal data will never be passed on to third parties for direct marketing purposes. However, please note that it is sometimes necessary to share your personal data with partners and any third parties who provide services on our behalf. Measures have been taken to ensure that all these entities keep your personal data confidential and secure and only use them for the purposes and assignments we have given them and of which you were informed in advance. Regarding other third parties, we will only disclose your personal information for which you have given your consent or for which it is necessary, or to which we are legally obliged, or in connection with legal proceedings or legal rights.

In some cases, this personal information may also be shared internally. All our employees and third parties we employ to process your personal data are obliged to respect the confidentiality of your data.

For more information about the privacy policy of our (vacation) partners and any third parties, please consult their privacy terms.

3. STORAGE OF PERSONAL INFORMATION

Your personal data will be kept for as long as legally required. We store your contact details for statistical purposes, for audit and accounting reasons, for the archive, for future events, and for checks by the Federal Public Service Finance regarding the recognition of our association, which is authorized to issue tax certificates for donations. Beyond the Moon occasionally organizes events to which our moon families and partners are invited.

4. SECURITY

For the security of the personal data processed by us, we use security procedures to, among other things, prevent unauthorized persons from having access to that information on our computers.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information sent to our website; any transmission is at your own risk.

5. PUBLICATIONS

To inform the general public about the expenditure of the funds raised, Beyond the Moon regularly publishes quotes from testimonials of families and partners on its website, social media channels (Facebook, Instagram, and LinkedIn), and in its printed matter. These are used—with or without a photo—only when prior permission has been given.
In addition, we also mention fundraising and other initiatives organized by third parties for the benefit of Beyond the Moon via the same communication channels. These are published, with or without photos, only when the necessary permission has been obtained.

6. YOUR RIGHTS

As determined by law, you have the right to request a copy of the personal information we hold about you (for which we may charge a small administrative fee). This is called a ‘data access request’. You can submit a request by writing a letter to the contact address below. We may request more information from you to verify your identity before disclosing any personal information to you.

You also have the right to have inaccurate information about you corrected, supplemented, or deleted if you believe it is no longer up to date. We want to ensure that your information is accurate and up to date. In that case, please contact us by writing a letter or sending an email.

7. VISITING OTHER WEBSITES

We recommend that you consult the privacy policy of every website you visit and contact the owner of the website in question in case of questions or comments regarding this.
Beyond the Moon cannot be held responsible for the privacy policy or privacy practices of other websites, even if

• you reached these external websites by following links on our website or
• you reached our website by following a link from an external website.

8. USE OF COOKIES

During a visit to the website, ‘cookies’ may be placed on your computer’s hard drive, solely to better tailor the site to the needs of the returning visitor. These mini-files or cookies are not used to track the surfing behavior of the visitor on other websites. Your internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed, or to remove the cookies from your hard drive afterwards. Please consult the help function of your internet browser for this.

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions, on our and other websites, may not function correctly if cookies are disabled in your browser.

Beyond the Moon and third parties use cookies (and other techniques, collectively referred to as cookies) to analyze the website, make it more user-friendly, and to offer social media. By using our website, you agree to this.

Beyond the Moon works with third parties that store cookies, particularly in the areas of social networks, the web, and video streaming. The companies that are part of this include: Facebook, LinkedIn, Instagram, Google, and YouTube. For more information about the cookie policy of these companies, please consult their privacy terms.

9. IP ADDRESSES

When you visit our website, our server will register your IP address along with the date, time, and duration of your visit. An IP address is an assigned number, similar to a telephone number, that allows your computer to communicate via the Internet. It enables us to measure the traffic on our website. We use this information to collect statistical data about the use of our website, to track how users navigate through our website, and to enable us to evaluate and improve our website.

10. CONTACT DETAILS

If you have any questions regarding our privacy policy, please contact us.

Registered office address:

Beyond the Moon vzw
Zandstraat 27K
B-2223 Schriek
Belgium

Tel: +32 (0)15 23 36 82
Email: website @ beyondthemoon.org
National Number: BE 0873.856.370

All email messages sent to and from Beyond the Moon may be monitored to ensure compliance with the internal privacy policy and to protect our non-profit association. More info via our disclaimer.

11. CHANGES

Beyond the Moon reserves the right to make changes to its privacy statement. Therefore, check our privacy statement regularly for an update.

This page was last updated in March 2026.